Get to know 6 tools to improve your company's internal logistics

Tools to improve internal logistics (inhouse) are a constant demand in business management. It is a complex task that involves variables such as time, costs, quality and scope. E-commerces represent a new form of commercial transactions and the most attentive manager needs to know well topics such as special tax regimes and digital accounting books.

All these activities have direct results on your company's logistics. Managing a business is an integrated system with many processes, stakeholders, and information exchanges. Digital transformations have greatly changed the logic of business models, and you need to keep up to date with major innovations in technology. Read on to understand more about inhouse logistics.

How to improve inhouse logistics?

This is a common question among business managers, and the answer is not that simple. Improving your inhouse logistics involves many specific aspects and requires an active and engaged posture from your company's stakeholders. It is not enough just to invest in technologies and training. You need to change your organizational culture to create a climate of continuous learning and value generation.

Logistics automation is a direct consequence of digital innovation. Understanding the nuances of the market and the economy is a differential since it allows you to visualize opportunities in areas that are still little explored. A good example of this is the tax incentives for the IT sector. Few companies know about this topic.

New technologies arise precisely to integrate business processes and increase the profitability of commerce. The changes generated by the Digital Transformation cannot be ignored. Are you interested in this subject? Then, get to know 6 tools that can improve your company's internal logistics as a whole. Come along with me!

1. Transportation Management System (TMS)

The translation of this term means Transportation Management System. The idea is to control all the information about freight, dispatches, logistics costs, deliveries, travel routes, invoice checks, and cargo tracking. No matter how satisfactory the logistics results are for your business, it is always interesting to improve them. This is continuous improvement.

The TMS concept has streamlined the transportation logistics productivity of trading companies. This software also facilitates bureaucratic and repetitive functions, such as issuing the NF-e (Electronic Invoice). Relying on the potential of technology can be an interesting option in the long run. All this generates more free time for managers to dedicate to critical and priority demands.

2. warehouse Management System (WMS)

This is the Warehouse Management System. The focus here is to manage the logistics of the inventories and take care of the steps of ordering, purchasing, receiving products, and generating customer orders. This is a way to redouble the control over the routines of a warehouse, reduce the movement of materials and minimize errors and losses of items. Adopting this type of tool generates operational intelligence for your business.

The WMS has interesting functionalities, such as: inventory of materials, picking, stocking, invoice issuance, concierge control, and order addressing. Optimizing inhouse logistics is one of the technological trends for the coming years. This context can generate considerable changes in the routines of physical and online stores.

3. Customer Relationship Management (CRM)

Another technology tool linked to the optimization of logistics management. In this case, the focus is more directed to the steps that interfere in customer satisfaction. It is always worth remembering that the opinion of consumers can contribute a lot to the positioning of your brand in the market. These systems can capture data on purchases, orders, and transactions in your store and thus improve the sales cycle management of your business.

All of this contributes to a more efficient data management that targets your customers' highest priority demands. Having this information organized and standardized allows your company to anticipate market demands and act in the right way. In addition, CRM systems help personalize interactions with your consumers and create a more exclusive relationship.

4. Task Management Tool (TMT)

These are applications for task management. The goal is to organize the routines and activities of your projects and follow the performance of your teams more closely. With this, you can visualize which are the most problematic routines and logistics and take corrective measures in time. These apps allow you to register your employees' demands in a fast, practical and unbureaucratic way.

You can also access these applications through your smartphone. With a few clicks, you can control the logistics of your e-commerce and avoid many unnecessary trips. There are several options for TMT systems, for example: Google Calendar, Wunderlist, Slack, Basecamp, Asana and IFTTT. The sooner you familiarize yourself with these tools, the more your business processes and routine tasks will be optimized.

5. Human Resources Management System (HRMS)

These are the famous HR management systems. The idea here is to evaluate the performance of your employees in a standardized and objective way. It is important to remember that human capital has a crucial relevance in the smooth running of your business logistics. These technologies can improve the engagement of your employees and the management of information in your store.

HRMS tools allow a more targeted follow-up of your employees' activities and also the discovery of new talents. Some systems to keep an eye on are: BetterWorks, Appraisd, Perdoo, Reviewsnap, Echospan and Timo. Artificial intelligence has arrived in the management of companies and this can greatly benefit the logistics of your business.

6. Enterprise Resource Planning (ERP)

ERP systems are very complete solutions to integrate the sectors and units of a company. The focus is to create an interconnected environment that facilitates communication between departments without loss of information and without generating islands of knowledge. In this way, managers can have an overall view of the logistical processes and make more consistent decisions.

For example, an ERP system can integrate the activities of the stock sectors with the routines of the sales staff. This facilitates the replenishment of products, the generation of electronic invoices, their process management, and even allows reducing the production lead time. As you can see, investing in process automation is an interesting option.